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Far too many banks continue to treat small businesses as consumers by offering consumer rather than business-oriented capabilities. That’s a mistake. They’re missing out on a huge business opportunity. Most small businesses still receive checks and are still running to the bank to deposit them. They know their time could be better spent. Demand for remote deposit capture is on the rise. Today, that demand is twice what it was two years ago, and businesses — especially those owned by millennials and Gen-Xers — say RDC would be a factor in switching banks. So the demand is there, the time is now. Yet most banks are not enjoying that enhanced revenue stream that would come with it. Why? They’re offering the wrong thing.

SMB, especially those owned by millennials, would use these RDC capabilities if their bank offered them:

  • Record payment details such as invoice numbers with check
  • Create files to update your AR solution
  • Capture images of the check along with the invoice or other related documents
  • Integrate with and update balances in QuickBooks or other AR systems
  • Customized capabilities specific to industry
  • Capture multiple check images and deposit them in a single transaction
  • The ability to switch between mobile and scanner-based deposits
  • Integrate with lockbox image workflow

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