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Posts Tagged Support

Efficient and Effective Production Support with 3D Printed Jigs and Fixtures Free white papers, case studies, magazines, and eBooks

This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications. 

This eBook will help companies to effectively use jigs and fixtures to: 

  • Lower the cost of production
  • Ensure precision/reliability
  • Increase productivity
  • Improve worker safety
  • Reduce scrap/waste

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Free Industrial & Manufacturing Magazines and Downloads from

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An Ultimate Guide to Customer Support in 2019 Free white papers, case studies, magazines, and eBooks

In this guide we aim to discuss the paradigm shift customer support has taken in 2019, focusing on enhancing the customer experience across your digital touchpoints and how you can invest in technologies to lessen that transactional friction.

Whether it be e-commerce, financial services, consumer tech, B2B or SaaS, your end user expects accurate, empathetic and contextual experiences in real-time – whatever device they may be on.

Here are some key highlights:

  • Primary trends and expectations influencing customer support operations today
  • How to structure support within your organization
  • Building a customer support stack
  • Your team: internal workflows, escalation management and hiring
  • How to track your success KPIs
  • Automating customer support
  • Meeting your customers on all devices
  • Examples of companies achieving high caliber customer support


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Free IT – Software & Development Magazines and Downloads from

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Cambium Networks Solutions Support Streaming on the Detroit River Free white papers, case studies, magazines, and eBooks

Overview: Kean’s Marina is a family-focused oasis for boat and yacht lovers in the heart of the Detroit River, offering views of both Canada and downtown Detroit. Kean’s provides Wi-Fi to all renters of its slips, but the coverage wasn’t consistently reaching across the docks and into guests’ vessels. The management wanted to upgrade the “best effort” Wi-Fi to ensure happy boaters marina-wide.

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Free Network / Communications Magazines and Downloads from

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