Contact Us Today

Posts Tagged Reinventing

Automation, AI, and Analytics: Reinventing ITSM Free white papers, case studies, magazines, and eBooks

EMA’s research sought to understand the appetite, adoption, maturity, near-term plans, and transformational potential for automation, AI, and analytics, as well as explore areas such as:

  • The blurred line between IT and the business
  • ITSM’s relevance & effectiveness in a dynamic business environment
  • The role of ESM in the adoption of automation and AI
  • Rising service possibilities due to the confluence of AI/analytics with automation
  • The level of understanding around the different types of AI/analytics

Download this whitepaper to receive a use-case look at the state of AI and predictive analytics advances, learn more about the reinvention of ITSM, and gain a better understanding of how this reinvention enables integrated operations.

Request Free!

Free IT – Data Management Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , ,

No Comments

Reinventing the Close to Improve the Employee Experience Free white papers, case studies, magazines, and eBooks

| Friday, December 06, 2019 2:00 PM ET |

Join this webinar to learn how leading finance executives are automating and accelerating the financial close and reporting process to improve the employee experience. Through an interactive panel discussion, we’ll explore several topics, including:

  • Challenges that finance teams are facing when it comes to the close process
  • Warning signs that outdated reporting systems and manual processes are compounding these challenges
  • Leveraging financial close automation to improve business processes, increase efficiency, and create a better work-life balance for employees
  • Shifting the finance team’s time to more strategic activities

Request Free!

Free Finance Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

Automation, AI, and Analytics: Reinventing ITSM Free white papers, case studies, magazines, and eBooks

EMA’s research sought to understand the appetite, adoption, maturity, near-term plans, and transformational potential for automation, AI, and analytics, as well as explore areas such as:

  • The blurred line between IT and the business
  • ITSM’s relevance & effectiveness in a dynamic business environment
  • The role of ESM in the adoption of automation and AI
  • Rising service possibilities due to the confluence of AI/analytics with automation
  • The level of understanding around the different types of AI/analytics

Download this whitepaper to receive a use-case look at the state of AI and predictive analytics advances, learn more about the reinvention of ITSM, and gain a better understanding of how this reinvention enables integrated operations.

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , ,

No Comments

EMA Research: How Automation, AI and Analytics Are Reinventing ITSM Free white papers, case studies, magazines, and eBooks

Download this new research report to see what EMA’s study reveals about the relationship between digital transformation and enabling technologies as they converge in ITSM. Starting with the service desk as a central point of departure, the research takes a look at the state of automation, AI, and predictive analytics and how they are being applied to use cases like incident response, service requests, problem resolution, support cases, and broader levels of enterprise service management (ESM).

You’ll gain insights into:

  • How digital transformation is increasingly blurring the line between IT and the business and, in turn, changing the role of ITSM
  • How ITSM’s ongoing evolution and increasing levels of automation and AI are impacting organizational structures and necessary skillsets
  • What role enterprise service management (ESM) is playing in the adoption of automation and AI
  • Which IT use cases are driving the adoption of automation and AI technologies
  • The real-world (vs perceived) benefits organizations are achieving with automation and AI
  • Common obstacles to automation and AI implementation
  • Emerging adoption patterns for automation and AI to spark your imagination

Download the report today to see how your automation and AI initiatives stack up to EMA’s survey findings, plus get valuable insights to help hone your automation and ITSM strategy

Request Free!

Free IT – Data Management Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

Reinventing Customer Service Free white papers, case studies, magazines, and eBooks

There are no rows of service agents robotically responding to random calls as quickly as possible. Instead, T-Mobile relies on co-located, collaborative teams of reps who manage specific accounts in a given locale, with a focus on autonomous problem solving. Reps get more-comprehensive training, managers get more time for coaching, and team members are evaluated on group performance as well as individual performance. In addition, teams are authorized and expected to manage their own P&L statements. The results are impressive: In three years, T-Mobile has dramatically reduced its customer churn rate, cost to serve, and employee attrition and absenteeism. Its Net Promoter Score is way up too. Other companies might likewise benefit from similar efforts to rethink standard industry practices.
 

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , ,

No Comments

EMA Research: How Automation, AI and Analytics Are Reinventing ITSM Free white papers, case studies, magazines, and eBooks

Download this new research report to see what EMA’s study reveals about the relationship between digital transformation and enabling technologies as they converge in ITSM. Starting with the service desk as a central point of departure, the research takes a look at the state of automation, AI, and predictive analytics and how they are being applied to use cases like incident response, service requests, problem resolution, support cases, and broader levels of enterprise service management (ESM).

You’ll gain insights into:

  • How digital transformation is increasingly blurring the line between IT and the business and, in turn, changing the role of ITSM
  • How ITSM’s ongoing evolution and increasing levels of automation and AI are impacting organizational structures and necessary skillsets
  • What role enterprise service management (ESM) is playing in the adoption of automation and AI
  • Which IT use cases are driving the adoption of automation and AI technologies
  • The real-world (vs perceived) benefits organizations are achieving with automation and AI
  • Common obstacles to automation and AI implementation
  • Emerging adoption patterns for automation and AI to spark your imagination

Download the report today to see how your automation and AI initiatives stack up to EMA’s survey findings, plus get valuable insights to help hone your automation and ITSM strategy

Request Free!

Free IT – Data Management Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

Growth by Affiliation: Reinventing Acquisitions with Less Risk Free white papers, case studies, magazines, and eBooks

The history of business growth by Mergers & Acquisitions (M&A) is not a happy one. Stories of failure far exceed those stories of success. Yet, the compelling reasons for rapid growth, rather than via natural growth, mean many continue to try to grow by M&A only to fail.

This book explores a change to the way business has tried and mostly failed, to complete M&As. It covers the reasons behind M&As and the common pitfalls. Then continues onto an alternative approach that removes these common reasons for failure and provides a method to help make rapid growth a success. Several case studies are included that are based on the real experiences of these methods, which were used to achieve an M&A with less risk successfully.

Request Free!

Free Purchasing & Procurement Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , ,

No Comments

Reinventing the Finance Function Through Digital Transformation Free white papers, case studies, magazines, and eBooks

In this climate of disruption and change, how can CFOs and finance leaders ensure they are at the forefront of digital transformation? How can they elevate the finance team’s value and drive better performance management and business outcomes?

Watch our webinar to find out how CFOs and finance executives can harness technology-driven transformation, to deliver greater business insights, efficiency and innovation in this demanding digital era.

Request Free!

Free Finance Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , ,

No Comments

Live Webinar: Automation, AI, and Analytics: Reinventing ITSM Free white papers, case studies, magazines, and eBooks

Leading IT analyst firm Enterprise Management Associates (EMA) conducted global research with 400 executives and ITSM shareholders to provide actionable understanding of the appetite, adoption, maturity, and near-term plans for automation, AI, and predictive analytics technologies and their transformational impact on ITSM.

Join us on April 11 for this live webinar to get the results!

Request Free!

Free IT – Software & Development Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , ,

No Comments

  • Categories

  • Archives

  • Contact

    Phone:855-400-8202

    info@pmhtec.com

    pmhtec.com a division of PMHL
    United States
    2320 E Baseline Rd Suite 148-418
    Phoenix, AZ 85042

    XML Site Map
    Socialize
    Sign up for newsletter
    [newsletter_form form="1"]
    Sign up for newsletter
    [newsletter_form form="1"]

    © 2006- 2017 PMH Tec All Rights Reserved