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Posts Tagged Measurement

The Next Generation of Customer Effort Measurement Free white papers, case studies, magazines, and eBooks

If you’ve ever been curious about why Customer Effort matters for businesses, how high-effort interactions drive disloyalty and churn, the problems with traditional Effort measurement methods like surveys and the merits of predictive scoring, this comprehensive guide is for you.

CX leaders rely on metrics like the Customer Effort Score (CES) to measure sources of customer friction—but rather than relying on surveys, new predictive scores like TEI allow companies to listen for effort. This approach drives faster, more accurate and more reliable insights into the customer experience that can save at-risk customers and spotlight critical business transformation opportunities.

Download the guide to learn exactly how and why the Tethr Effort Index was built and how it enables brands to deliver a better customer experience.

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Free Information Technology Magazines and Downloads from vcdynamics.tradepub.com

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Enabling Display Measurement within Augmented & Virtual Reality Headsets Free white papers, case studies, magazines, and eBooks

According to the International Data Corporation (IDC), the AR/VR headset market is expected to reach 81.2 million units by 2021, with a compound annual growth rate (CAGR) of 56.1 percent.

This paper discusses the challenges of near-to-eye display (NED) measurement to ensure the quality of devices such as virtual (VR), augmented (AR), and mixed reality (MR) headsets. It introduces Radiant’s integrated AR/VR Lens solution, and outlines the solution’s advantages for evaluating human visual experiences in NED applications.

In this white paper, you will learn about:

  • Unique optical challenges of measuring NEDs, which are viewed close to the eye, magnifying any defects
  • The geometry of Radiant’s AR/VR Lens solution, which simulates the size, position, and field of view of the human eye
  • Why resolution, aperture, and calibration factors are critical for measuring AR/VR displays
  • Software analysis tools to measure display uniformity, defects, MTF, contrast, field of view, and more

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Free Government Magazines and Downloads from vcdynamics.tradepub.com

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Basics of Continuous Level Measurement Free white papers, case studies, magazines, and eBooks

No matter what technology you choose to measure levels, it is important to look at the accuracy you want to achieve and the process conditions. In most applications, you will find there are multiple technologies that will work.

The eBook, “Basics of Continuous Level Measurement,” takes a look at ultrasonic, free space radar, guided wave radar, capacitance, gamma and pressure technology and applications that could help you choose the right continuous level technology.

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Free IT – Data Management Magazines and Downloads from vcdynamics.tradepub.com

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