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Posts Tagged Experience

Product Experience Management (PXM) for Dummies Free white papers, case studies, magazines, and eBooks

Customer experience has become the centerpiece of most marketing strategies today. Marketers have begun to realize that it’s the biggest differentiator a brand or a retailer has in today’s overcrowded market. And that a great customer experience starts with a compelling product experience. Customers have their pick of channels, so standing out among the crowd with relevant product information is imperative.

For this reason, Product Experience Management (PXM) tools are a necessity. You want to be able to compete on all the shopping channels and new marketplaces that arise. The ability to prepare your product catalog to flow into every channel in the required format is no easy feat. This book was created to address this problem.

Download the eBook to learn:

  • PXM basics
  • 10 tips on successful PXM practice
  • How to navigate the experience economy and craft compelling product experiences

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The State of JD Edwards EnterpriseOne: Building a Better ERP User Experience Free white papers, case studies, magazines, and eBooks

Oracle is always transforming to provide more value to their customers. To keep you informed and up to date, this comprehensive guide provides:

  • An overview of new features and technology that will make your ERP better than ever
  • Suggestions on how best to take advantage of JD Edwards
  • Advice on how to use JD Edwards in the context of new technology trends

Reading this guide will help prepare your business for what to expect from the transition to JD Edwards to EnterpriseOne Applications Release 9.2.

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Digital Experience Data Management Guide Free white papers, case studies, magazines, and eBooks

Learn how leading brands globally are improving digital marketing performance through digital experience data management. This document shares the steps any organization can take to implement campaign tracking best practices and optimize spend based on richer insights.

This guide covers important topics including:

  • How to align campaign measurement with strategic marketing objectives
  • How to enforce a consistent classification taxonomy across teams and channels
  • How to optimize digital marketing based on reported performance metrics

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Security vs. Convenience in the Payment Experience: What Matters Most to Online Shoppers? Free white papers, case studies, magazines, and eBooks

Strong Customer Authentication (SCA) is a European-wide requirement that will take effect on 14 September 2019, as part of PSD2. For many online businesses, this will require implementing specific additional security measures during online purchases.

But to what extent will consumers embrace these changes or reject them in the form of abandoning a transaction? In short, what matters the most to customers, security or convenience?

We surveyed 4,000 customers across the UK, France, Germany and Spain about their attitudes to security and convenience when shopping online.

Download the full survey results and get answers to:

  • Do shoppers prioritise security or convenience?
  • Would they shop less at brands that have complex security processes?
  • How do they feel about certain methods of authorisation?
  • Have they ever abandoned purchases with lengthy security procedures before?

Fill in your details below to download your free copy.

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Customize The Plug-And-Play Sales Experience Technology Companies, Take These Three Actions to Sustain Organic Revenue Growth Free white papers, case studies, magazines, and eBooks

If you’re still following a traditional sales process, it may be time for some re-engineering.

Our tip sheet, Customize the Plug-and-Play Sales Experience, reveals three ways to optimize your sales experience to drive revenue:

  • Improve customer loyalty
  • Remove deal complexity
  • Enable an improved sales experience

Your customers are tech-savvy and enjoy the newest innovations. Give them what they want in your brand’s sales experience too.

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The Content Guide to Better Customer Experience Free white papers, case studies, magazines, and eBooks

Grab your copy of The Content Guide to Better CX and we’ll show you:

  • Why content can make your CX better, faster
  • The content qualities that’ll give your customers the best experience
  • How to create a content operation that can help you deliver great CX

Download your copy today!

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Workday and the Clinician Experience Free white papers, case studies, magazines, and eBooks

Click here to find out more.

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Transforming the User Experience through Best-in-Class Support Free white papers, case studies, magazines, and eBooks

Creating effective, sustainable support requires rethinking technology.

People want more high-touch, personalized support but the explosion in the number of devices, the complexity of platforms and need for 24×7, global support makes this high-touch nearly impossible.

This white paper tackles the three customer types and their differences by the approach to technology, experiences and generation.

Included in this white paper:

  • How to support customers across generations
  • Why support is critical to productivity
  • What it takes to transform your customer experience

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The DNA of an Experience Free white papers, case studies, magazines, and eBooks

Experiences weave throughout your entire company and can be improved with video, personalization, and design led thinking. With 74% of businesses and 81% of consumers saying they will pay more for a good experience it can be crucial for your success as a business. 

We live an experience age. In this book we will talk about

1. Deconstructing experiences

2. Experiences in a digital world

3. The thought process of a customer

4. Navigating time through experience

5. The quest for simplicity

6. Trust and customer satisfaction

7. Experience and tech

8. How to create a positive experience

Once you understand what creates an experience and how to create one you will be able start the foundation to success. 

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Free Retail Magazines and Downloads from vcdynamics.tradepub.com

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Heightening the Employee Experience to Boost Quality of Care Free white papers, case studies, magazines, and eBooks

Read the Becker’s Hospital Review ebook, sponsored by Workday, to learn how your healthcare organization can:

  • Boost care provider retention
  • Avoid common pitfalls of succession planning
  • Handle staffing shortages

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Free Executive & Management Magazines and Downloads from vcdynamics.tradepub.com

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