Contact Us Today

Posts Tagged Customer

Strong Customer Authentication (SCA): The Complete Downloadable Guide Free white papers, case studies, magazines, and eBooks

The complete guide to SCA

Strong Customer Authentication (SCA) is coming on the 14 September, and businesses taking payments in Europe are facing 1 in 5 payments being lost when the new rules take effect.

How can you fully understand and prepare your business for SCA without taking the dreaded conversion hit? Start with our complete guide, which includes:

An introduction to Strong Customer Authentication

Preparing for and implementing SCA

SCA exemptions and out of scope transactions

GoCardless and SCA

Fill in your details below and download your copy.

Request Free!

Free Retail Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , ,

No Comments

The Content Guide to Better Customer Experience Free white papers, case studies, magazines, and eBooks

Grab your copy of The Content Guide to Better CX and we’ll show you:

  • Why content can make your CX better, faster
  • The content qualities that’ll give your customers the best experience
  • How to create a content operation that can help you deliver great CX

Download your copy today!

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

Optimize the Customer Journey with Marketing Automation Free white papers, case studies, magazines, and eBooks

Solid customer engagement and retention strategies are just as important as lead acquisition. This eBook will help you:

Improve customer onboarding

Implement proven and effective strategies

Develop customized scoring programs

Segment and personalize the customer experience

Save your marketing and sales teams valuable time and resources while focusing on cross- and up-selling opportunities.

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

The Age of the Adaptive Marketer – Meeting the Needs of the Connected Customer with Adaptive Brand Content Free white papers, case studies, magazines, and eBooks

Increasingly discerning consumers expect – if not demand – that the materials brands present across sales, marketing and service touch points are timely, relevant and reflect the customer’s unique context. Yet despite a keen recognition of the need to more effectively deliver market-localized materials, many CMOs are stymied by the costs, time pressures and process inefficiencies of supporting adaption across a growing multitude of regions. The challenges of handling the logistics of localization at scale are exacerbated by a growing number of digital channels and increasingly expanding target markets.

This report demonstrates that global organizations are having trouble keeping pace with both the rate of change and increasingly demanding expectations in their creative delivery process. It goes on to outline best practices to be followed for the modern adaptive marketing leader, and highlights new tools, strategies and partnerships that must be engaged in order to accelerate adaptive marketing initiatives. 

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , , ,

No Comments

Customer Value Creation From Live Data Interpretation Free white papers, case studies, magazines, and eBooks

The CMO Council has undertaken numerous studies that reveal the majority of CMOs are more focused on pre-sales cultivation, conversion and customer acquisition, rather than realizing a better return from existing relationships that can be more effectively monetized, scaled, and strengthened to reduce churn, defection and detraction. 

This research defines a model and roadmap for how chief marketing officers can generate greater customer value, affinity and revenue growth through live interpretation through the lens of an industry in the throes of massive transformation and disruption: Telco. This infographic highlights their most recent report.

Request Free!

Free Network / Communications Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , ,

No Comments

What Happens to Customer Service When Unemployment Hits Historic Lows? Free white papers, case studies, magazines, and eBooks

A low unemployment rate is cause for celebration. It means people are working, paying taxes, and bringing home the bacon. That’s why most people see the current 3.6% US unemployment rate as fantastic news – it’s an astronomical improvement over the 10% unemployment rate after the 2008-09 Great Recession.

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , ,

No Comments

Empower Financial Services Agents and Advisors to Deliver Great Customer Experiences Free white papers, case studies, magazines, and eBooks

Studies show that only 22% of financial service employees are really happy at work, and yet the best way to deliver on your customer-facing outcomes is to invest in your own employees. Ensure that your customer service agents and advisors, are knowledgeable and have the right tools, visibility, and connectivity across your enterprise. Find out why empowering financial services employees to deliver on customer experiences may not start where you think it does.

Learn why you must:

  • Engage and retain employees
  • Connect employee experience with customer experience
  • Make it easier for employees to do their jobs

Request Free!

Free Finance Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , , , ,

No Comments

Breathe New Life into the Customer Journey Free white papers, case studies, magazines, and eBooks

If you want your customers to enjoy seamless, personalized experiences, you need to treat them like people. That means marketing to the person — not the device. When you know a customer’s interests, wants, and needs — perhaps even before they do — you’ve succeeded at becoming a true experience business. For some, this may require a shift from analytics as a tool to analytics as a way of life. It may also mean evolving corporate or office culture.

Request Free!

Free Utility & Energy Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , ,

No Comments

Discover How Top Customer Relationship Management Systems Compare to SugarCRM Free white papers, case studies, magazines, and eBooks

You might decide SugarCRM is not right for your business for a number of reasons—perhaps the license cost is higher than the budget allows or it doesn’t integrate with another system your company needs to use.

Fortunately, Software Advice has created this free guide which covers the most asked-about and top user-rated alternatives to SugarCRM. Download the guide now to start your comparison!

In addition to their guide, you will receive a free phone consultation with a Software Advice system expert, who can provide a shortlist of vendors that best fit your unique needs.

Request Free!

Free Information Technology Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , ,

No Comments

Top KPIs for Managing Customer Service, Sales and Collections Contact Centers Free white papers, case studies, magazines, and eBooks

How do you know your contact center is firing on all cylinders and how do you maintain performance? Key performance indicators (KPIs) are critical to setting the bar for operational excellence and knowing that your team is delivering.

In their report “Top KPIs for Managing Customer Service, Sales and Collections Contact Centers,” DMG Consulting offers a close look at top KPIs and metrics you should have on your radar and how to use them to:

  • Create a more engaged workforce
  • Deliver exceptional customer experiences consistently
  • Maintain a cost-effective operation

Request Free!

Free Information Technology Magazines and Downloads from vcdynamics.tradepub.com

, , , , , , , , , , , , , ,

No Comments

  • Categories

  • Archives

  • Contact

    Phone:855-400-8202

    info@pmhtec.com

    pmhtec.com a division of PMHL
    United States
    2320 E Baseline Rd Suite 148-418
    Phoenix, AZ 85042

    XML Site Map
    Socialize
    Sign up for newsletter
    [newsletter_form form="1"]
    Sign up for newsletter
    [newsletter_form form="1"]

    © 2006- 2017 PMH Tec All Rights Reserved