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Archive for June, 2019

The Difference Between Customer Experience and Customer Feedback Free white papers, case studies, magazines, and eBooks

According to Gartner’s 2017 Customer Experience in Marketing Survey, 67% of companies feel they compete mostly or completely on the basis of CX and 81% expect to do so in two years.

But are these organizations measuring the customer experience, or just customer feedback?

Knowing “how” a customer feels about a brand or product is entirely different than knowing “why” they feel that way, or “what” to do about it. If your organization relies on surveys alone to provide the answers for “why” and “what,” then you’re on a slippery slope.

This white paper will give you insights into leveraging your everyday communications with your customers in order to truly enhance your CX efforts.

Included in this white paper:

  • Tips on gathering actionable feedback
  • Limitations of common customer feedback approaches that you should watch out for 
  • Omni-channel customer experience analytics that will ramp your CX 

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Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

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Get Free Customer Relationship Management Software Price Quotes! Free white papers, case studies, magazines, and eBooks

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs.

Here’s how they can help you:

  • Provide free consultations to shortlist top systems
  • Eliminate weeks of research
  • Avoid costly software buying mistakes

Fill out the form and let Software Advice help you find the best software for your needs!

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

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Get Free Sales Force Automation Software Price Quotes! Free white papers, case studies, magazines, and eBooks

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs.

Here’s how they can help you:

  • Provide free consultations to shortlist top systems
  • Eliminate weeks of research
  • Avoid costly software buying mistakes

Fill out the form and let Software Advice help you find the best software for your needs!

Request Free!

Free Sales & Marketing Magazines and Downloads from vcdynamics.tradepub.com

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Modernizing a Microsoft App Stack Free white papers, case studies, magazines, and eBooks

The client operated on Microsoft stack and had multiple internal and external .NET apps that were developed as an integrated system and are not web based. Usage of earlier technologies like Silverlight, which aren’t supported by browsers today, restricted the ease of transformation to a web based system.

They were data driven and had an internal audit team that exposed data as web services but due to government restrictions they had to keep their infrastructure in-house.

The client was open to use Java and wanted to rebuild most of their applications.

WaveMaker was their choice of low-code platform as it is extensible (availability of clean readable code) and has no vendor lock-in. With WaveMaker security is baked in; it saves costs, and promotes efficient development.

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Free IT – Software & Development Magazines and Downloads from vcdynamics.tradepub.com

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Modernizing Oracle Form Based Apps Without Data Loss Free white papers, case studies, magazines, and eBooks

The client was using an Order Management System built using Oracle Forms and Reports. The System was developed and continuously enhanced for the last 20 years. While it met the functional requirements, it was difficult to use and required specialized skills to maintain. The System also could not keep up with modern day requirements around mobile workforce support, rapid changes as per business needs, and low cost of maintenance.

The existing technology was outdated as well. Thus, the business was looking to invest in future proofing the technology.

However, the existing application had business assets that spanned two decades. These assets were important and needed to be reused in the new platform. This included business logic and application.

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Free IT – Software & Development Magazines and Downloads from vcdynamics.tradepub.com

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Enterprise Architecture: Creating Success in Digital Transformation Free white papers, case studies, magazines, and eBooks

New challenges for enterprise architects (EAs) are expected soon, especially with digital twin technology and artificial intelligence accelerating the digital transformation process. By taking a holistic approach towards enterprise architecture, EAs can help to accelerate growth and optimize all areas of business. They can effectively manage the impacts caused by constant business changes, ranging from business digitization to IT strategic planning to data governance. 

Discover in this white paper how enterprise architecture can tackle digital transformation and improve various business imperatives:

  • Improve the customer experience by digitizing processes and achieving operational excellence 
  • Rationalize IT by optimizing the application portfolio and mitigating technology risks
  • Embrace IT strategic planning and build a solid business architecture
  • Turn data governance into a strategic approach  

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Free Information Technology Magazines and Downloads from vcdynamics.tradepub.com

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Get Free Recruiting Software Price Quotes! Free white papers, case studies, magazines, and eBooks

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs.

Here’s how they can help you:

  • Provide free consultations to shortlist top systems
  • Eliminate weeks of research
  • Avoid costly software buying mistakes

Fill out the form and let Software Advice help you find the best software for your needs!

Request Free!

Free Human Resources Magazines and Downloads from vcdynamics.tradepub.com

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Get Free Time and Attendance Software Price Quotes! Free white papers, case studies, magazines, and eBooks

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs.

Here’s how they can help you:

  • Provide free consultations to shortlist top systems
  • Eliminate weeks of research
  • Avoid costly software buying mistakes

Fill out the form and let Software Advice help you find the best software for your needs!

Request Free!

Free Human Resources Magazines and Downloads from vcdynamics.tradepub.com

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15 Culture Drivers That Improve Employee Retention Free white papers, case studies, magazines, and eBooks

A healthy economy is a good thing. However, it does present hiring challenges with everyone drawing from the same limited pool of candidates.

The labor market is heating up, so how do you make sure you’re not losing experienced employees faster than you are able to attract new ones?

Now is the time to make sure your culture is in great shape so you can improve employee retention and reduce employee turnover.

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Free Human Resources Magazines and Downloads from vcdynamics.tradepub.com

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Get Free Marketing Automation Software Price Quotes! Free white papers, case studies, magazines, and eBooks

Software Advice is the leading online service for businesses navigating the software selection process. Advisors provide free, personalized software recommendations, helping companies of all sizes find products that meet their business needs.

Here’s how they can help you:

  • Provide free consultations to shortlist top systems
  • Eliminate weeks of research
  • Avoid costly software buying mistakes

Fill out the form and let Software Advice help you find the best software for your needs!

Request Free!

Free Finance Magazines and Downloads from vcdynamics.tradepub.com

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